Privacy Policy

Data Protection & Store Integrity

Overview

This Privacy Policy describes how R. Edwards & Co., LLC ("we", "us", or "our") collects, uses, and discloses your personal information when you visit or make a purchase from our store. We are committed to protecting your privacy and ensuring your personal data is handled securely and transparently.

Privacy Framework

  • Information We Collect: When you visit our site or place an order, we collect certain information necessary to fulfill your request:

    • Order Data: Your name, billing address, shipping address, email address, phone number, and payment information (processed securely through our payment gateways).

    • Automated Device Data: Information about your web browser, IP address, time zone, and browsing activity collected via essential cookies to ensure site functionality and security.

    • Register Subscriptions: Your name and email address when you voluntarily sign up for The Bench Register.

  • How We Use Your Information: We use the information we collect to:

    • Process, fulfill, and ship your orders, including sending order confirmations and tracking updates.

    • Communicate with you regarding customer support inquiries or product replacements.

    • Send newsletter releases and small-batch drop notifications if you subscribed to The Bench Register (you may unsubscribe at any time).

    • Screen orders for potential risk or fraudulent activity.

  • Data Sharing & Third Parties: We do not sell, rent, or trade your personal information to third parties. We share your information only with trusted service providers necessary to operate our business:

    • Squarespace: Our website platform and e-commerce host.

    • Payment Processors: Secure third-party gateways (such as Stripe or PayPal) that handle transactions without storing raw credit card details on our servers.

    • Fulfillment Carriers: USPS and shipping carriers responsible for delivering your package.

  • Your Rights: Depending on your jurisdiction, you have the right to access, update, or request the deletion of the personal information we hold about you. If you would like to exercise these rights, please contact us at contact@redwardsco.com.

Contact Information

For more information about our privacy practices or questions regarding your data, contact us at contact@redwardsco.com.